Supply Chain Mavens Privacy Policy

Supply Chain Mavens is committed to protecting the privacy of our customers and website visitors. This privacy policy will explain how our organization uses the personal data we collect from you when you use our website. 

What data do we collect? 

Supply Chain Mavens collects the following data: 

–Personal identification information, including name, address, email address, phone number, etc. We use this information to communicate with our students regarding their classes and/or products and services they have purchased from us.

–Information regarding membership for affiliated groups, e.g., ASCM or local ASCM chapters. We use this information to offer discounts on our products and services.

–Financial information. When you purchase goods or services from Supply Chain Mavens using our website, we use Third-Party payment processors to process your payment and provide payment verification to us. Our payment processors are PCI compliant. Supply Chain Mavens does not collect or store your credit card information.

–Transaction information. We collect and store information about payments to and from our customers relating to products and services purchased from Supply Chain Mavens.

–Analytics information from visitors and users of our website. We collect this information to improve the information and features of our website, and to make sure we are meeting the needs of our customers. 


How do we collect your data? 

You directly provide Supply Chain Mavens with most of the data we collect. We collect data and process data when you: 

–Register online or place an order for any of our products or services. 

–Submit your information to join our mailing list.

–Submit your information to access materials on our website.

–Voluntarily complete a customer survey or provide feedback on our website or via email. 

–Use or view our website via your browser's cookies. 

Supply Chain Mavens may also receive your data indirectly from the following sources: 

– Through marketing activities with our trusted partners

How will we use your data? 

Supply Chain Mavens collects your data so that we can: 

–Process your order

–Communicate with you about the classes, products or services we are providing

–Email you with special offers on other products and services we think you might like. 

If you agree, Supply Chain Mavens will share your data with our partner companies so that they may offer you their products and services. We never sell your data to other companies.

When Supply Chain Mavens processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases. 

How do we store your data? 

Supply Chain Mavens makes every effort to maintain the security of your private information.  We securely store your data and take reasonable and appropriate precautions to protect it from unauthorized use. Data transmission over public networks cannot be guaranteed to be one hundred percent secure.  Supply Chain Mavens cannot guarantee the security of your transmissions of such Personal Information, and you use our website at your own risk.  If you suspect your Personal Information has been compromised, please notify us using the contact information provided below. 

Supply Chain Mavens will store your personal information for as long as necessary to provide you with the services or products you have purchased from us, and to satisfy any legal, financial or accounting requirements.  

Marketing

Supply Chain Mavens would like to send you information about products and services of ours that we think you might like, as well as those of our trusted partners. If you have agreed to receive marketing, you may always opt out at a later date. You have the right at any time to stop Supply Chain Mavens from contacting you for marketing purposes.  If you no longer wish to be contacted for marketing purposes, please contact us.

What are your data protection rights? 

Supply Chain Mavens would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following: 

  • The right to access - You have the right to request Supply Chain Mavens for copies of your personal data. We may charge you a small fee for this service. 

  • The right to rectification - You have the right to request that Supply Chain Mavens correct any information you believe is inaccurate. You also have the right to request Supply Chain Mavens to complete information you believe is incomplete. 

  • The right to erasure - You have the right to request that Supply Chain Mavens erase your personal data, under certain conditions. 

  • The right to restrict processing - You have the right to request that Supply Chain Mavens restrict the processing of your personal data, under certain conditions. 

  • The right to object to processing - You have the right to object to Supply Chain Mavens's processing of your personal data, under certain conditions. 

  • The right to data portability - You have the right to request that Supply Chain Mavens transfer the data that we have collected to another organization, or directly to you, under certain conditions. 

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

What are cookies? 

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology. 

For further information, visit allaboutcookies.org. 

How do we use cookies? 

Supply Chain Mavens uses cookies in a range of ways to improve your experience on our website, including: 

  • Keeping you signed in 

  • Understanding how you use our website 

What types of cookies do we use? 

There are a number of different types of cookies, however, our website uses: 

Functionality - Supply Chain Mavens uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

Advertising - Supply Chain Mavens uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Supply Chain Mavens sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website. 

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result. 

Privacy policies of other websites 

The Supply Chain Mavens website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy. 

Changes to our privacy policy 

Supply Chain Mavens keeps its privacy policy under regular review and places any updates on this web page. 

This privacy policy was last updated on 28 October 2022.

If you have any questions about our policy, please contact us.

Supply Chain Mavens

Joni Holeman
joni@supplychainmavens.net
703-430-4075

Maryanne Ross
maryanne@supplychainmavens.net
703-969-4295